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Frequently Asked Questions

Do you have a cancellation policy?

Yes, in order to better serve all of our customers we find it helpful to request that you provide at least 24 hours notice if you need to cancel or reschedule an existing appointment. If you miss an appointment we may require a credit card prior to scheduling any subsequent appointments. If you happen to miss a second appointment we may charge the card you provided when scheduling the appointment an amount equal to 50% of the service requested.


If you are more than 5 minutes late to a 15 minute appointment or 10 minutes late to a 30 minute appointment, there is a high probability that we will have to reschedule your appointment or downgrade your appointment to a shorter service.


What is Sugaring?

Sugaring was first used by ancient Egyptians around 1900 B.C for hair removal.  The sugar consists of sugar, water, and lemon juice.  It is applied at a lukewarm temperature with the hand of the sugarist.  The ball of paste is molded onto the skin in the opposite direction of hair growth.  It will then melt with the body temperature of the client and the sugarist, seeping down into the hair follicle.  Then with a flick, the hair is removed in the direction of growth.  The sugarist continues with this technique until all hair is removed.



Why sugaring over waxing…

Sugar paste is completely natural, using only sugar, water, and lemon juice. You can actually eat it!


Sugar will not stick to the skin.  It does not stick to moisture, therefore, won’t stick to live skin cells.  It will only gently exfoliate dead skin cells, leaving the skin a lot less red and irritated than with waxing.


Hair only needs to be about 1/8” long (about the size of a grain of rice) to be removed.  This is usually about 1-2 weeks worth of growth for most people.  Compared to wax which needs to be at least ¼” long before being removed.


Sugar is 100% water soluable. So, you can leave clean and not worry about any residue left on the skin.


Sugar is not hot when applied.  There is no worry about getting burned.  It works with the body temperature of the client and the sugarist. 


There is less breakage of the hair.  Therefore, there’s less chance of ingrown hairs.  Sugar is applied in the opposite direction of hair growth.  The sugar will melt into the hair follicle and then be flicked off in the direction of growth. 


Sugaring is completely sanitary.  There is no double dipping in the pot. Sugar also does not breed bacteria like wax does.



When should I avoid sugaring?

  • If you currently have an infectious or contagious disease.


  • If you are currently taking any type of steroid such as prednisone.


  • If you are currently or have taken Accutane in the past 6 months.


  • If you are currently using Retinols such as Retin A, Renova, Differin, Tretinoin, etc. we cannot sugar the area in which you are using such medications but might be able to sugar other areas.


How should I prepare for my treatment?

  • Ensure that the area to be sugared is clean of any excess oils, lotion, deodorant, perfumes, etc.


  • Do not expose the area to be sugared to sun for 24 hours prior to your appointment.


  • Between treatments keep your skin exfoliated and hydrated.  Never use a razor, tweezers, or depilatory creams.


  • If you are pain sensitive you may take Tylenol or ibuprofen 30 minutes prior to
    your appointment.


How old do I need to be to be sugared?

You can get sugared at any age.  If you are under the age of 18, you must have a parent/guardian accompany you to your appointment and they must sign a waiver form.  If you are under 18, we ask that you either call or drop in to make your appointments.



How often will I need to be sugared?

Typically you can go 4-5 weeks between treatments.  It really does vary on each individuals hair growth patterns and which body part is being treated.  Your esthetician will discuss with you what might be best for your individual needs.

We do offer maintenance prices for several of our treatments if you return within 5 weeks or less.



Can I work out after a sugaring treatment?

We suggest no physical activity of any kind for 12-24 hours after a sugaring treatment.  When hair is removed the follicle remains open for a period of time and sweat and dirt can irritate the skin and in some case can even cause breakouts. 



Do I need to do anything specific after sugaring?

  • For 12-24 hours after the service- No touching, no working out, no bath tub,
    no hot tub, no tanning.  However, showering is perfectly fine.


  • After 48 hours, you will want to exfoliate 2-3 times a week. If you have purchased
    a Supracor product, you can use that every day as a method of exfoliation.


  • Use a mild lotion every day


  • Do not shave between appointments


  • If ingrown are a problem and regular exfoliation isn’t doing the trick,
    Serious Serum mixed with your lotion can be used daily.


  • If hives or small histamine bumps are present, an antihistamine such as
    Benadryl can be taken.  Taking an Epsom salt bath or oatmeal bath can also
    help calm the area. 


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